Frequently Asked Questions
Aprons, canvas, paint, brushes, and all supplies needed to create your piece. We also have glasses, bottle openers and the fun.
What to bring?
Friends! Wear comfy, play clothes. Acrylic paint does NOT wash out of your clothes. Stay away from greasy finger foods when painting ceramics or your piece may not come out as you had hoped. We are not responsible for damaged clothing. We do provide aprons and encourage everyone to use one.
What does "Walk IN or Open Studio mean?
Walk In means that you are free to walk in the studio during open studio time and create on canvas, ceramics, glass or clay. Open studio time is anytime during our normal business hours that are posted on our website or on the front window. No appointment is necessary. We do recommend that if you have a group of 6 or more people that will be doing a project that you call ahead to let us know what time you are coming. We will hold a table for you for 15 minutes. Seats are for active painters only during busy times. Please don’t be offended if we ask you to give up your seat if you are not painting. We may need your seat for a customer that wants to create something.
Please look and do not touch the ceramic pieces as you are deciding what to paint. The oils and greases from your hands get on them and leave a film which can cause the glaze to not adhere to them when fired. If you touch a piece and decide not to paint it, you may have left oils on it for the next person that does want to paint it. Please supervise children when they are deciding on which ceramic piece to paint. It is natural to want to touch them. Yes, you can put too much paint on your ceramic piece. 3 coats of paint is recommended with drying time in between coats.
Less than 3 coats will deliver a lighter color and a streaky outcome. Not allowing your piece to dry between coats will deliver a streaky outcome. Too much paint will cause paint to pull away from the piece it will need to be fixed and refired. Writer bottles only require 1 coat of paint and are for the use of anyone over the age of 10. Using a writer bottle incorrectly can ruin the piece you worked so hard on. Please supervise your children while they are painting ceramics as common errors are the use of too much paint, too many coats and use of writer bottles incorrectly. Our staff is always happy to teach you anything we know.
Do I have to know how to paint?
No, we prefer that you didn’t. You will be more amazed at what you can do. We do have tracing patterns that are available upon request for almost all of our designs.
What if I want a design that you don't offer
Custom work is done at a rate of $ 20 per hour for ceramics and glass. Custom canvas paintings are $ 35 for a 16 x 20 and $ 25 for a 12 x 12
What if I can’t finish my painting, ceramic or glass piece?
We will dry them and wrap them, if neeeded, and you can bring your piece back when you are ready to finish it. A $5 returning painter fee applies….. We do not store unfinished pieces in the studio for you.
In the event of inclement weather and you feel that you are unable to safely come to a class you have signed up for, you can choose to reschedule for another scheduled time or use your time during our open studio for ceramics or canvas painting. Please let us know if you are unable to make it. If Gone Paintin’ cancels the event you will be given the option of a refund or to apply your reservation to another event or open studio time.
Ceramics pick up
We do not call when your ceramics are ready for pick up. You will be given the date that your piece will be ready for pick up when you check out.
The date will be written on your yellow receipt that you are given. All pieces will be packaged for your pick up. We will hold onto pieces for 30 days in our studio. After that time, you piece will be donated or discarded unless special arrangements are made for pick up. We hope you understand that our studio is not that large and storage of ceramic pieces for an extended period of time takes up space for our inventory. We appreciate your understanding. ( Please come and get your stuff ) We do call/email as a reminder after 30 days before we donate your piece. Shipping of pieces must be pre-arranged and cost of packaging and shipping must be paid prior to shipment. We are not responsible for items damaged or broken during shipment. We do our best to pack them securely for you.
We often hold private parties that customers have paid for to have us open the studio either earlier or later than our normal walk in hours. We do not offer pick ups during this time, even if our door is open. Please respect the private party if the closed sign is posted and it is before or after our posted hours, but it appears there is activity in the studio. We will ask you to come back during our normal walk in hours, unless prior arrangements have been made. If there are no painters in the studio one hour prior to our closing time, we will close at that time. Please call the studio, we do not want you to make a trip and not have anyone be there for you. We will wait if we know you are coming
We have brushes for acrylic paints and brushes for ceramics. You will be instructed before the start of your project about brushes or given brushes to use. We DO NOT use our ceramic brushes to paint on canvas with acrylic paint as it ruins the brushes. If you find you need more brushes please ask and do not help yourself, we will happily give you more.
Acrylic Paint vs Ceramic Glaze
If you would like to paint a piece of Ceramics Painting in acrylic paint and take it home the same day, that is just fine. It cannot be a piece that will be used to eat off of or drink out of as it will not be food safe when not dipped in clear glaze and fired in the kiln. You cannot paint a piece of Ceramics Painting in acrylic paint and then ask us to put it in the kiln. We cannot do that. Only pieces painted in ceramic glaze can go into the kiln in our studio. If you have others in your group painting with different types of paint it is important that you keep your paints and brushes separate to be used on the project they are meant for.
Food in the Studio
No food is permitted in the studio during walk in hours unless you are visiting for a scheduled party or class or you have booked an event or party and have paid a party deposit in advance. Drinks are permitted at any time.
14 Commerce St.
08822 United States